HPC & TREE FACTORY'S RESPONSE TO COVID-19
Our goal is to remain open indefinitely during this crisis.
For your safety, and in accordance with CDC guidelines
, Face Coverings are required to enter into the shop.
We also strongly recommend you use online ordering for pickup or delivery by visiting our Online Menu
. (Delivery is not available on Sunday)
The shop is open for walk ins. Face coverings required and please also adhere to our safe distance protocols.
Some of the new changes are: every employees temperatures are taken daily, all employees are wearing masks, sneeze guards are installed in the shop, safe distance points are clearly marked for you outside in the waiting area and in the shop where necessary. The flower will be handled by our staff only while we are dealing with COVID-19 crisis. We know this is different then how you normally shop here at HPC but these temporary protocols are here to protect you, our staff and the community. We hope you understand as we are all navigating new territory.
You may still experience a wait while we fill your order but if you want to wait in your car, you can be added to our text notifications so that when your order is ready we can text you and you then can come up and pay for your order.
Please, be patient as we are experiencing higher than normal volumes.
Our lobby capacity has been reduced, and we will allow fewer customers into the showroom at any one time. We have also marked safe distance blue "X" check points in our waiting area if you want to wait upstairs.
As a reminder, please avoid coming in if you feel sick.
The health and safety of our employees, customers and communities is our top priority.
We continue to provide hand sanitizer for your use, routinely sanitize frequently touched surfaces and frequently change our carbon filters.
Finally, we want to THANK our amazing staff for their commitment to ensuring HPC & Tree Factory remains open during this critical time.
Please, be kind to them.
Thank you for your support. We will continue to update you as more develops.
PLEASE NOTE: Due to possible supply chain shortages expect daily limits on certain types of products to apply during this crisis.
If you have any questions or concerns please fill out the form below and we will get back to you.