HPC'S RESPONSE TO COVID-19
Our goal is to remain open indefinitely during this crisis.
For your safety, and in accordance with CDC guidelines
, Face Coverings are required to enter into the shop.
We also strongly recommend you use online ordering for pickup or delivery by visiting our Online Menu
. (Delivery is not available on Sunday)
The shop is open for walk ins. Face coverings required and please also adhere to our safe distance protocols.
Some of the new changes are: Indoor shopping reduced to 20% capacity, every employees temperatures are taken daily, all employees are wearing masks, sneeze guards are installed in the shop, safe distance points are clearly marked for you outside in the waiting area and in the shop where necessary. The flower will be handled by our staff to view but customers might not be allowed to smell it during this latest lockdown. We know this is different then how you normally shop here at HPC but these temporary protocols are here to protect you, our staff and the community. We hope you understand as we are all navigating new territory.
HPC is dedicated to protecting you from COVID-19
We invest in the health and safety of our patients and staff by utilizing the EvaClean™ Infection Prevention solution by EarthSafe.
To prevent the spread of disease, HPC uses the EnviroPro™ electrostatic solutions sprayer which is a powerful tool that uses the EvaClean™ solution that attacks microbes and decontaminates our entire shop without harmful chemicals. We spray the entire area inside and out daily for your protection and the protection of our staff.
You may experience a longer wait then normal while we fill your online pickup order so please ONLY come in when you get the second text confirming your order is ready.
Please, be patient as we are experiencing higher than normal volumes and wait times.
During this new lockdown, there will be no waiting allowed in the inside lobby so please expect to wait in our outside area and dress according to the weather, we will allow fewer customers into the showroom at any one time. We have also marked safe distance check points in our waiting area when you wait upstairs.
As a reminder, please avoid coming in if you feel sick.
The health and safety of our employees, customers and communities is our top priority.
We continue to provide hand sanitizer for your use, routinely sanitize frequently touched surfaces, added nanotech sanitizing strips to our doors and frequently change our carbon filters.
Finally, we want to THANK our amazing staff for their commitment to ensuring HPC and our delivery service TREE FACTORY remain operational during this critical time.
Please, be kind to them.
Thank you for your support. We will continue to update you as more develops.
PLEASE NOTE: Due to possible supply chain shortages expect daily limits on certain types of products to apply during this crisis.
If you have any questions or concerns please fill out the form below and we will get back to you.